If you are not familiar with the TWiki collaboration tool, please visit WelcomeGuest in the TWiki.TWiki web first.
Note: The TWiki.Know web is for demonstration purposes only. It hardly contains any data, its purpose is to show how TWiki can be used as a knowledge base for support (e.g. as a web based help desk application).
The TWiki.Know knowledge base has the following functions:
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Submit Data to the Knowledge Base
Please feel free to add any information you think can help the support staff solving problems. To contribute to the knowledge base, please create a new topic that contains a problem and solution (or workaround) pair.
To submit data to the Knowledge Base:
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< < | Subscribe in WebNotify to get notified by email when the knowledge base gets updated. Support staff should subscribe to be notified, this is a good way to hone trouble shooting skills by having a look at newly submitted problem / solution pairs. | |||||||
> > | Subscribe in WebNotify to get notified by email when the knowledge base gets updated. Support staff should subscribe to be notified, this is a good way to hone trouble shooting skills by having a look at newly submitted problem / solution pairs. | |||||||
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